Bg788 FAQ — All your questions,
answered in one place

You must be at least 18 years old to create a bg788 account. The platform is for adults only. Proof of age may be required during identity verification.

login page Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The whole process takes under 2 minutes.

For large withdrawals, bg788 requires identity verification. You'll need to upload a photo of your National ID (NID) or passport along with a selfie. Verification is usually completed within 24 hours. Smaller withdrawals typically go through without KYC.

Yes, but you'll need to contact the bg788 support team to change your mobile number. The update can be made after identity verification. For security reasons, withdrawals will be suspended for 48 hours following a number change.

bg788 accepts all major mobile banking services including Mobile Banking, Nagad, Rocket, and Upay. Direct bank transfers and cryptocurrency deposits are also supported. For more details, Deposit page See.

The minimum deposit at bg788 is just BDT 100. The daily maximum deposit limit depends on your payment method and account level. VIP members enjoy higher limits. To check the exact limits, Deposit page See.

Deposits via mobile banking (Mobile Banking, Nagad, Rocket) are usually credited to your account within 2–5 minutes. Bank transfers may take 1–3 hours. If your deposit hasn't arrived after that, contact support with your transaction ID.

bg788 does not charge any additional fees on deposits. However, your mobile banking provider may apply its own transaction charges as per their standard policy.

Log in, go to the "Withdrawal" option, enter the amount and your mobile banking number, then submit the request. Funds are usually sent within 15–30 minutes. Identity verification may be required for your first withdrawal.

The minimum withdrawal at bg788 is BDT 300. The daily maximum is BDT 50,000 for regular members and higher for VIP members. Wagering requirements must be met before withdrawing bonus funds.

Withdrawals are usually processed within 30 minutes. If it takes longer than 1 hour, contact us via live chat or email [email protected] with your withdrawal ID. Slight delays may occur during peak hours.

bg788 offers a range of bonuses: welcome bonus for new members, first deposit bonus, daily cashback, weekly reload bonus, referral bonus, and exclusive VIP offers. To see all offers, Promotions page See.

Every bonus comes with specific wagering requirements. You typically need to wager 15–30x the bonus amount. For example, a BDT 1,000 bonus with a 20x requirement means you'd need to place BDT 20,000 in bets. The terms for each bonus are Promotions page Full details are listed there.

No, the bg788 welcome bonus can only be claimed once per account. Attempting to claim it through multiple accounts may result in all accounts being closed and balances forfeited.

bg788 has it all: slots (3,000+ titles), Live Casino (baccarat, roulette, blackjack), Sports Betting (cricket, football, tennis), fishing games, lottery, and much more. To browse all games, Game Lobby Visit it here.

Yes, all games on bg788 use certified RNG (Random Number Generator) technology. They are regularly audited by independent third parties and approved by international gaming authorities. The RTP (Return to Player) percentage for every game is published transparently.

bg788 offers betting on over 30 sports including cricket, football, tennis, badminton, basketball, and volleyball. Live betting lets you place wagers while the game is in progress. For more details, Betting page available there.

There are several ways to earn free spins at bg788: through the registration bonus, scatter symbols on selected slots, special promotions, and VIP rewards. To see all slots offers, Slots page See.

Yes, bg788 stores all your personal data using 256-bit SSL encryption. Your information is never sold or shared with third parties. For full details, please refer to our Privacy Policy Read it here.

Go to Account Settings, click "Security", and enable "Two-Factor Authentication". An OTP will be sent to your mobile each time you log in. Keeping this active significantly improves your account security.

Change your password immediately and log out of all devices. Then email [email protected] to report the incident. The support team will move quickly to secure your account.

Android users can download the APK directly from the bg788 website. iOS users can download it from the App Store. For download links and installation guides, App page See.

Yes, the bg788 app is completely free to download and use. Downloading the app may also unlock exclusive mobile bonuses. Every feature available on the web version is available in the app, plus a few extra perks you won't find elsewhere.

Go to your phone's Settings → Security → enable "Install from Unknown Sources." Then try installing the APK file again. You can turn that setting off once the installation is complete. For a detailed guide, On the app page, available there.

Yes, every game available on the web version is also accessible in the bg788 app — including Slots, Live Casino, and Sports Betting. The app also offers added conveniences like push notifications and biometric login.